Joe Merchant - What Every Business Owner Needs

Whether you’re just starting out in a management position or you’ve been having difficulty dealing with your employees for some time, you’re likely well aware that respect isn’t something that’s a given - it has to be earned. This is a mistake that many new managers or bosses make as they think that merely being in the position of supervisor is sufficient to garner the attention and respect of subordinates.

While you must always, fundamentally, protect your ultimate position as a decision-maker, you should engage your employees as much as possible. This can generally be a fairly subtle undertaking as you don’t want to appear overly dominant or submissive, as the route to respect is directly between these characteristics.

Always show that you are competent, understand your role and have a good grasp of the business fundamentals. There is nothing worse than a ship adrift at sea and before you can get the respect of your employees you must be able to counter their fears and show them that you are clearly in control of the business destiny.

You must be able to ‘walk the walk’ as well as ‘talk the talk’ and you should establish yourself as the role model within the organization. Always stand by your word in everything you say.

Always try to avoid bluffing your way through any situation. If you truly do not know, admit to it and move on to the next step, which is to try and find a solution to the issue and to educate yourself appropriately to do so. You can gain a lot of respect by engaging your employees to contribute their knowledge and possible solutions to the situation. This goes a long way to gather respect.

If you are new to your position as employer or supervisor, it is generally a good idea to allocate time to an inclusive meeting with all the staff, during which you may go through a ’state of the business’ discussion and outline the corporate goals, your goals and invite contributions to determine their goals. If you can establish that success is a joint initiative between all of you and that each employee has his or her significant part to play, then you can engage their support for your overall objectives.

If problems arise and decisions have to be made, understand that there’s a right way and a wrong way to do this. It is often better to suggest rather than to dictate, as this helps to involve the employee and should make for a more enthusiastic approach, as opposed to a mandate. This does not mean that you should be ‘a pushover’, and you must be prepared to make a firm decision if detraction, for one reason or another, would not be in the best interests of the business as a whole.

In short, always be approachable, reasonable, inclusive, appreciative yet firm. You will find that this approach is far more likely to gain employees’ respect and lead to a successful and mutually rewarding relationship.

Adam Toren, Co-Founder of Young Entrepreneur, specializes in maximising the profitability of failing businesses with his own unique ‘bottom line’ method. Adam, along with his brother, have established, bought and then sold on an assortment of companies in recent years. At present, they own and operate a very successful publishing company and variety of online businesses.